Refund policy

We want you to be satisfied with your purchase.

Returns
Due to hygiene and safety reasons, skincare products cannot be returned once opened or used.

Damaged or Wrong Products
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the product and packaging.

Refunds
Refunds will only be issued for:

• Damaged products

• Incorrect items sent by us

Approved refunds will be processed within 5–7 business days to the original payment method.

Contact
Email: ziyranyra@gmail.com